As you may already know if you follow my blog, I use a lot of Steam-A-Seam Lite 2. I’ve been using this product for years and buy it by the 25 yard rolls. I truly LOVE this product.
That being said….I recently purchased a box online that had some issues. Hey, things happen in manufacturing. So, I immediately contacted the Warm Company via email. Within minutes~yes, minutes! ~ I received a response from the company.
We had a nice conversation and I learned that they not only caught the issue but also implemented new product quality control features so it wouldn’t happen again.
If you ever have a less than fantastic time using this or any of their products I encourage you to contact them. The Warm Company is very focused on customer satisfaction and stand behind their products with a 100% costumer satisfaction guarantee. They proudly display their contact information on all their packaging which is more than I can say for many companies out there.
Please note that these are my opinions and experiences freely given. I am not an employee of this company or being compensated to give my reviews of this product. I truly ♥LOVE♥ using this product.
Have a Happy Weekend Filled With Crafty Inspiration!!!